Terms and conditions

Please read these terms and conditions carefully. By using this site and in booking any services available you agree to all terms and conditions and understand and agree to them.

La Mezzaluna Immobiliare srl is a Company “societa a responsabilità limitata”
active from 01/06/2002
Via Nazionale 3, Mologno
Barga (Lu) Italy
P.I.  01820760468
and registered Chamber of Commerce of Lucca Codice ATECO 68.20.01 Codice NACE 68.2

We ensure the accuracy of all information contained in this website, relating to services, accommodation and courses advertised.

There may be times when services and facilities are unavailable or limited. These circumstances include, but is not limited, to the following:

  • weather conditions;
  • maintenance;
  • misadventure;
  • casualty
  • or any other force majeure beyond control, and we accept no responsibility.

1         Bookings

1.1          Bookings made concerning courses, packages, services and accommodation do not include airfare or any other travel arrangements. The provisions of booking are limited to what is stated in the programme.

1.2          Bookings will be confirmed upon once payment and receipt of a deposit.

1.3          A 30% deposit is paid at the time of booking, and the remaining balance can be paid directly at La Mezzaluna on arrival.

1.4          You also have the possibility to pay full amount at time of booking. Balance can also be paid before arrival if requested, on the website or if preferred by card contacting La Mezzaluna by phone.

1.5          You will receive all information necessary on payment of deposit plus receipt.

1.6          Booking prices are quoted in Euros. An approximate conversion is given for your guidance only

2         Cancellation

2.1          Holidays can be cancelled, and deposit returned after the first 14 days from booking.

2.2          After that, your deposit will only be returned if the booking is cancelled more than eight weeks before the arrival date.

2.3          In the event of impossibility to undertake the confirmed booking, you may book another date or surrender to a third party that accepts all the terms and conditions of the booking.  Please inform La Mezzaluna as soon as possible by e-mail at info@residencelamezzaluna.it

2.4          If we (La Mezzaluna) cancel your booking for any reason, we will refund all money paid to us up to the time of cancellation without you incurring a penalty.

2.5          We reserve the right to change any prices at any time before booking. Once booked your price is guaranteed.

3         Insurance

3.1          La Mezzaluna is insured with ITAS MUTUA Polizza n. OT/M12085322, Camaiore (LU).

3.2          We do not accept responsibility for any mislaid or lost articles, or any illness or accidents occurred.

3.3          We recommend you have adequate travel insurance.

4         Privacy

4.1          La Mezzaluna will never wilfully disclose any personal information without permission.

4.2          Your personal information will be safely stored and will not be given to any third party.

4.3          You may ask La Mezzaluna to cancel any data stored by sending them an e-mail.

4.4          Your information will be treated in accordance with Italian Law. “Con riferimento ai dati che ci ha fornito per la Sua prenotazione,Le  ricordiamo che i suoi diritti in materia d privacy sono tutelati da La Mezzaluna nel rispetto della vigente normativa (DEcreto Legislativo  n. 196/03)”